POLICY
Refund & Cancellation Policy
Front Porch Letter Society is a monthly mailed subscription. Each issue is prepared with care and mailed to the address provided at checkout.
Cancellations
Subscribers may cancel anytime through Stripe.
Canceling your subscription stops future monthly charges. If a subscription renews before it is canceled, that payment may still be processed for the upcoming mailing.
To manage or cancel your subscription, use the “Manage Subscription” link provided on our website or in Stripe-related emails.
Refunds
Because each monthly letter is prepared, printed, and mailed individually, payments for already processed subscription periods are generally non-refundable.
Refunds may be considered on a case-by-case basis if:
- you were charged in error
- you were charged after canceling
- there was a duplicate charge
- your mailing could not be fulfilled
Shipping and Mailing Issues
Subscribers are responsible for entering a complete and accurate mailing address at checkout.
Front Porch Letter Society is not responsible for delays caused by the postal service, incorrect addresses, incomplete addresses, or returned mail.
If you notice an address mistake, contact us as soon as possible.
Subscription Changes
Front Porch Letter Society may update pricing, mailing contents, or schedule in the future. Any major changes will be communicated when appropriate.
Contact
For cancellation, refund, or mailing questions, contact:
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